We're here when you need us.
If something is missing, we will build it.
If something isn’t perfect, we will reconstruct it.
If something is broken, we will fix it.
Our aim is to give you something you will never want to work without.
FAQ
Does ORTHOReD replace my EMR or practice-management software?
No. ORTHOReD is the surgeon's documentation, outcomes, and research layer. It runs alongside whatever institutional or practice software you already use. In private practice, PDFs flow through your PM software's existing transmission; a plain-text EMR-paste rendering puts the same content into hospital EMR free-text fields.
How long does setup take?
There's no mandatory setup. ORTHOReD is ready to use out of the box on sensible defaults. You can begin straight away and configure nothing, set everything up front, or refine as you go. The Setup tile on your Home screen lists every Settings pane in order; skip any row and come back to it whenever you like. Any setting can change at any time.
What formats can documents be produced in?
PDF (branded, primary), Word, and a plain-text EMR-paste rendering for Epic, Cerner, athena and equivalents, all built from the same captured data, no change to how you document.
Who owns my data?
You do. The research layer is opt-in and consent-based. Your data stays yours unless you choose to share it, and collaborative datasets are de-identified and surgeon-controlled.
How is my data secured?
Patient data is encrypted in transit and at rest, and hosted in your jurisdiction's region. Images and documents are stored privately with no public links. The medicolegal archive is immutable: generated documents are write-protected and hashable for integrity, so a record can't be silently altered. Built to meet healthcare data-protection requirements.
How are PROMS handled?
Automatically. Pre- and post-operative questionnaires dispatch at fixed timepoints, are scored server-side, and display as longitudinal trajectories. When a score falls by more than your own threshold, you and your practice admin are notified to review it, with no dedicated PROMS coordinator required.
Is the record medicolegally robust?
Every value derives from a deliberate field selection, rendered deterministically, with no probabilistic transcription. Every generated document and linked resource is stored in a permanent, immutable archive, hashable for integrity and reconstructable indefinitely.
How is ORTHOReD priced?
ORTHOReD uses multi-tier pricing: rates vary by region, subspecialty society membership, and stage of practice. Get in touch for the details that apply to you.
Still have a question?
Email the team directly. We read every message.